Phantom Communication Systems Inc.
50 Clay Road, Building #2
Carlisle, PA 17015
For any product, JBL or other, that you wish to send back for repair, please include a separate paper with your complete name, address, city, state, zip, email and phone. An email address is required for us to process any JBL warranty claims. Provide a description of what you believe is wrong with your item. Please keep in mind that we have a $35 evaluation fee if we cannot find a problem with your unit.